Compassionate Communication


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Better Relationships
through Better Communication

Because everyone wants respect

 


Would you like to:

  • Iimprove your relationships? Your partnering? Your parenting?
  • Increase your ability to meet your own needs and understand the needs of others?
  • Be better at negotiating and making effective requests?
  • We can help!


    KPCC's Compassionate Communication Program


    We are a Charleston WV based training site to promote the practice of
    conscious, compassionate, non-violent communication.

    Our program uses the skills developed by Marshall Rosenburg
    in his book Non Violent Communication (NVC)

    KPCC's Ccompassionate Communication Programs
    helps to teach individuals, couples, and groups the tools of
    accurate understanding, respectful negotiation,
    and deepening connection with self and others.

    Click here for our Calendar of Events and Trainings in Charleston

    Click here for printable flier of upcoming events: Printable Flier of Current Schedule


    If you are new to Compassionate Communication
    we encourage you to join our NVC Practice Email list.

    This list provides information about up-coming events,
    as well as gentle reminders, tips, and encouragement
    for using the NVC model in your daily life.  

    Join our NVC email list 

    Email:

    First Name:

     

    To read more about the NVC model, click here

     


     



    Workshops

    Central to how we teach Compassionate Communication are our workshop offerings.
    We find that teaching in groups is a great way to learn because of the conversations,
    examples, and encouragement that the groups members offer one another.
    Practice is the basis of learning this model, and the workshops are practice sessions.

    Our workshop topics include:

    • Intro to Compassionate Communication
    • Basics of Compassionate Communication Course using NVC
    • Respectful Negotiations using NVC
    • Peaceful Parenting
    • Monthly Practice Groups


    We offer several related workshops:

    • Problem Solving using Appreciative Inquiry
    • Tool of Communication
    • Tools of Negotiation
    • Reacting vs. Responding
    • Heart Gratitude and HeartMath bio-feedback

    If you would like to host a workshop, we are available to meet with your group at your location.
    Please call Rose Ann Hefner at KPCC, 346-9689, for more information.


    Core Workshop Descriptions

    • Basic Compassionate Communication Course using NVC
      This is the heart of our offerings: a five or six session course meeting over several weeks.
      More information on this course can be found below.
      We will sometimes do courses around special themes:
    •     Peaceful Parenting
    •     Couples Communication
    •     Compassion in the Classroom
    •     Mini-Intensive weekend course

     

    • Monthly Practice Group
      KPCC hosts a mmonthly Conscious Communication Practice Group 
      We meet the 4th Tuesday of every month at KPCC, 6:00 to 7:30 pm.
      KPCC is located at First Presbyterian Church of Charleston, Suite 310.
      Everyone is welcome, there is no charge.
       

     

    KPCC's Basic Compassionate Communication Course

    Compassionate Communication, also known as Nonviolent Communication (NVC), is a set of tools designed to help foster compassion and understanding both within ourselves and others. These tools can be used therapeutically, in conflict situations, or in everyday conversation.

    Rather than the frequent style of ordinary communication which often involves making judgments or evaluations followed by demands, NVC delineates four components of communication: observation, identification of feelings, sharing of met or unmet needs, making requests.

    In the basic class we will help participants learn the skills to make careful observations free of evaluation, and to specify behaviors and conditions that are affecting us. We learn to hear our own deeper needs and those of others, and to identify and clearly articulate what we are wanting in a given moment. While this is an easy model, we have found apply it takes mindfulness and practice!

    We usually teach the course in five or six sessions over as many weeks. The classes are usually 90 minutes each. We also teach the course in day long sessions.

    Using NVC we often find that when we focus on clarifying what is being observed, felt, and needed, rather than on diagnosing and judging, we discover the depth of our own compassion. Through its emphasis on deep listening—to ourselves as well as others—NVC fosters respect, attentiveness and empathy, and engenders a mutual desire to give from the heart. The form is simple, yet powerfully transformative.

    Watch a short video presentation about nonviolent communication, featuring NVC founder Marshall Rosenburg

     

    Feedback from Charleston Participants

    • "I talked to my boyfriend tonight, after our meeting today, and things went way better than i expected. I think he even agreed with what i was saying which made me feel really good. Thank You!" -- HS student

     


    Locations of Presentations


    We
    prefer to come to your congregation or organization with a Compassionate Compassionate presentation.
    We also present some of our workshops at KPCC's main office, which is located at
    First Presbyterian Church, 16 Leon Sullivan Way, Suite 310, Charleston, WV

    We are interested in getting this program out into the community as much as possible!


     

    Calendar, Schedule, Costs

     

    "All of life boils down to being able to communicate."
    - Becky Baily

     


     



    Kanawha United Presbyterian hosts Pilot Project

    Our
    Conscious Communication pilot project was hosted by Kanawha United Presbyterian Church in June 2007. Members of the first group included (left to right) Steve Payne, Diana Masso, Gina Rugeley, Sr. Rosie Hefner, Marjorie Cook,  Peggy Londeree, Dr. Ed Woodall , Rev. John Davis


    Interested in hosting the next group?
    Call us at 346-9689.
     

    Our vision

    Our vision of
    Conscious Communication at KPCC is to incorporate
    the principles and practices of NVC into the fabric of daily life.

    Our staff is specifically trained in the skill and practice of NVC.
    Our core staff includes:

    • Sister Rose Ann Hefner, Program Coordinator
    • Rev. Sky Kershner
    • Diana Masso
    • Ann Martin
    • Sabrina Rollins
       

     

    Invitation

    We invite all interested people and organizations to contact us, learn about Nonviolent Communication and join us in our mission of promoting peace, eliminating violence and working through conflict by systematically using NVC in the greater Kanawha Valley area and beyond.

     

    Each person’s life is enriched as he or she is in fulfilling and satisfying relationships with others.

    Satisfying relationships are made possible when there is effective communication between persons.

    Ideas for effective communication are modeled, taught, and practiced in the Conscious Communications workshops.

     

    .
    Contact
     
    Sister Rose Ann Hefner
    Compassionate Communication Program Coordinator

    Kanawha Pastoral Counseling Center
    16 Leon Sullivan Way, Suite 300
    Charleston, WV  25301
    304-346-9689 x15

     

     


     

    What is Non-violent Communication? *
     

    Nonviolent Communication, also known as Compassionate Communication, is a set of tools designed to help foster compassion and understanding both within ourselves and others. These tools can be used therapeutically, in conflict situations, or in everyday conversation.

    Rather than the frequent style of ordinary communication which often involves making judgements or evaluations followed by demands, NVC delineates four components of communication:

    1) Observations free of evaluations;
    2) Feelings straight from the heart;
    3) Needs, values and longings; and
    4) Requests expressed clearly in positive action language.

    We are trained to make careful observations free of evaluation, and to specify behaviors and conditions that are affecting us. We learn to hear our own deeper needs and those of others, and to identify and clearly articulate what we are wanting in a given moment. When we focus on clarifying what is being observed, felt, and needed, rather than on diagnosing and judging, we discover the depth of our own compassion. Through its emphasis on deep listening—to ourselves as well as others—NVC fosters respect, attentiveness and empathy, and engenders a mutual desire to give from the heart. The form is simple, yet powerfully transformative.

     

    But I'm not Violent! (from our friends at the NVC Academy: http://nvctraining.com/)

    I’m not a violent person, so what can the NVC process offer me? This is a common question when people read the term “Nonviolent Communication.” 

    The word "nonviolent" in Nonviolent Communication refers to the term as Gandhi used it when he spoke of the absence of violence in the human heart. In Nonviolent Communication or NVC, we recognize that certain language dehumanizes other people, or disconnects or dissociates us from those people. NVC seeks to keep us connected to what is alive within us and other people.

    NVC allows us to:
    Value everyone’s needs equally.
    Know that every action or word is an attempt to meet a need.

    Most people refer to violence as physically trying to hurt another. In the NVC process we also consider violence to be any use of power over people, or trying to coerce people into doing things. That would include any use of motivating others by fear of punishment and promise of reward, or any use of guilt, shame, duty or obligation. Violence in this larger sense is defined as any use of force (verbal or physical) to get people to do things, or any system that includes structures that support this “power-over” paradigm.


     

    Nonviolent Communication is a life affirming approach to communicating with others.

    It creates a
    world of conscious communication, where communication skills become life-enriching tools, emotional intelligence is valued over intellectual analysis, and published self-help books and booklets deliver practical, real-world outcomes.

    Nonviolent Communication (NVC) is a life-changing way of interacting that facilitates the flow of communication needed to exchange information and resolve differences peacefully. With its focus on human feelings and needs, the practice of NVC emphasizes emotional intelligence over intellectual analysis in expressing what’s going on in people. With its reliance on objective observations rather than evaluations NVC avoids making people defend themselves from value-laden judgments. And finally, by employing clear requests in place of demands, NVC raises the bar for communication skills by allowing everyone to get their needs met on their own terms, without coercion, fear of retribution, or loss of self-esteem.

     

    For more info on NVC go to:

    Watch a short video presentation about nonviolent communication.

    Read more About NVC and the History of NVC.

    Learn about the mission of the International Center for Nonviolent Communication.
     

    The Basics of NVC handout: Basics of Nonviolent Communication (PDF) *

    * From our friends at Capitol NVC: http://www.capitolnvc.org/aboutnvc

     

     

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    Last modified: April 22, 2008  

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